Using cloud provides a variety of benefits, but also it
comes with its own sets of risks, particularly in terms of data security. With
many enterprises that leap head-first into the cloud, MSPs or managed service
providers now faced not just with meeting the different needs of their clients,
but also to ensure that their data is safe.
Investing in 3rd
Party Auditing
Cyber attacks may strike any moment, yet it does not mean
that MSPs are not able to sniff out possible threat vectors and help the
clients protect their private information in anticipation of these attacks.
Unluckily, data protection still is not being treated as the priority it must
be in a highly connected environment today.
It is up to the MSPs to carry out due diligence when shoring
up and pinpointing potential exposure as well as entry points in the cloud
infrastructure of the customer. In many cases, this may be accomplished through
having experienced 3rd party organization conducts security audits
regularly. Information from such audits may be used to get rid of the weak
points in data-handling facets of clients. Gained insights from the 3rd
party auditing may be also used to improve a variety of MSP practices, assets,
and services.
Dealing with
Encryption and Compliance
Remaining in compliance with industry-specific regulations
or company-wide mandates is a crucial consideration for a lot of enterprise
customers. For managed service providers, the significance of helping the
clients remain compliant while adhering to their individual standards and
preferences can’t be overstated. Moreover, managed service providers stay a
step ahead in terms of dealing with possible threats.
Encryption is also a must for data, regardless if it is in
transit through the cloud infrastructures or at rest on the hardware and
virtual storage. Clients can also request that their managed service providers
set up a management system that is encryption-key. MSPs are also tasked with
fulfilling the request in a manner that shields the team of managed service
providers from the liability problems while protecting clients from the
security risks.
Transparency of Data
Location is Important
Data location and ownership are crucial problems that
managed service providers should be ready to address and if possible, take
responsible action. There are times when the clients require an increased
control where data is located and unexpected issues, which turn up might expose
the managed service provider to an increased liability. Due to this, MSPs
should be transparent regarding the location of the data of their clients
always. Moreover, the ability to control that regions and countries host their
data must be available to the clients. MSPs should also avoid retaining or
gaining access to the encryption keys of their clients as it creates trust
problems and may complicate some matters if the data is seized for any reason.
Even if security has not been traditionally in the average
purview of the managed service provider, the enterprises expect them to
maintain and develop high standards in terms of infrastructure and data
protection.
For more information please see this Managed Data Security Solutions
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